1. AIOSHE’s core function, as an institute is to provide training/tuition, assessment and award relevant qualification upon successful completion of the course or subject, whichever is applicable.
2. The institute share course material in pdf and/or hardcopy or any format or form suitable for your studies within five working days of the date of acceptance of your registration.
3. Your email account shall be used for official correspondence between the institute and yourself.
4. Learners shall not be permitted into the examination and may not write exams unless proof of payment of all fees under this contract is submitted and all fee are paid in full. However, training may be done when a payment plan has been approved by the institution.
5. You shall not, by reason of your failure to submit assignments, or to write exams, be entitled to a reduction in fees, nor will it absolve the student from full liability for the payment of the full fees and charges.
6. The institute reserves the right to discontinue services to a student when it is deemed reasonably necessary to do so.
7. The right to tuition and writing of exams is not transferable. Accordingly, the learner shall attend and complete all assignments by him/herself. The learner shall be the only person entitled to write examinations in respect of the examinable subjects forming part of the course registered for.
8. The student accepts that AIOSHE, shall have the right to vary and update course and/or subject syllabus at any time, without prior notification and without furnishing reasons thereof.
9. You, the learner, are required to complete the course and complete all assessments in the stipulated time allocated for the course. The institute upon approval, allows up to two times the stipulated duration of course. After then the learner may have to re-enroll. If necessary, an extension may be granted for the study period, provided that the institute is notified promptly when you are prevented from studying due to illness or reasons beyond your control.
10. Full-time trainer-learner contact time will be during the stipulated course duration time. We therefore encourage you, the learner, to fully utilise the time and ensure you complete the course in the specified timeframe.
11. You pay for the replacement of study materials supplied to you by the institute;
12. Study material supplied to you may not be passed/given/lent to any person and may not be accessed by anyone other than you. You may not allow anyone to copy such material nor may you supply copy of such material to any other person.
13. You warrant that the information disclosed in this agreement is true and correct in every respect and it shall be a material breach of this agreement if such information or part thereof is found to be fraudulent, untrue or incorrect.
14. You undertake to notify us in writing of any material changes to your contact details, including, but not limited to your business, postal or residential addresses, home, work or cell phone numbers, banking details and email addresses, within 7 (seven) days of such change.
15. Training shall be between 0800Hrs and 1700Hrs (Monday to Friday). Efforts must be made to attend classes during this period. Training outside the above-mentioned period shall only be allowed on prior written request by the learner, arranged and approved by the institute.